Shipping to any European country requires that the Customs Declaration include a VAT number so they can recover duties. ALSO, for the SPEED STICK that includes a lithium battery there additional regulations that vary by country. We could not possibly keep up with that. Also, we do not have a VAT number and you probably don’t either. Therefore, the best way to manage this is to use a company called MyUS.com (www.myus.com).
This is easy and all customers to date have had success with this process.
1. Set up your personal account with MyUS.com. This will include setting up a billing account with your credit card.
2. MyUS.com will issue you an account and a shipping address with their address in Sarasota, FL.
3. Place your order with us (Model Train Technology) using the billing and shipping information provided by myUS.com.
4. Enter your ACTUAL shipping address in the NOTES section of the order page.
5. We will fulfill your order and ship it to the myUS.com address. When we ship to MyUS.com, you will be notified by email. Forward your shipping information to myUS.com.
6. MyUS.com will contact you and let you know what the VAT duties are and they will give you shipping options; speed versus cost. Tell them how you would like the package shipped and they take care of the rest.
7. Although we are shipping inter-state (Florida) which usually results in sales tax, MyUS.com has a special US zip code that makes our computers skip the tax charge.
8. MyUS.com has a shipping rate calculator on their web site. Most packages we ship are under 2 lbs, the majority are under 1 lbs.