Returns and Refunds & Warranty Policy

PLEASE READ THIS. Updated January 6, 2025

Shipments to CANADA via USPS have been released but expect slower than normal delivery.

SPEED STICK SHIPMENTS WILL BEGIN Monday JANUARY 13, 2025.

Model Train Technology is the Manufacturer of the products we sell. We are not a Dealer or Distributor and we keep very low inventories. We adjust the manufacturing process according to order type and volume. To join the manufacturing queue you must purchase the items you want and your credit card will be charged upon checkout now, not when the item ships.

Our order pace during the year is two weeks (14 days) from order to ship. As you might imagine, our order volume is double in December. . We are working 7 day LONG days a week to make a ship as many orders as we can.

Production for ANY style/scale of Crossing Gates and Flashers systems or parts will be after January 1st. G Scale items will take 4-6 weeks.

SHIPPING TIMES are estimated by the carrier and may take longer.

Shipping time is in ADDITION to Order Processing. 

INTERNATIONAL SHIPPING requires the use of another company that handles the VAT and other restrictions. Click HERE for instructions.

SHIPPING TO CANADA – Now you can Prepaid Taxes and Duties for a FLAT $US 9.95. This also speeds up shipping and delivery. We have created a “product” called CANADA DUTIES & TAXES. Add this to your cart BEFORE you checkout.